Privacy Policy

The Red Dog Casino (hereafter referred to as the Casino, Website, Company, We, Our, Us) values the customer’s privacy above everything else. This Privacy Policy explains the methods and tools we use to collect and process the customer’s personal information and the means we utilize to protect it. All the information collected is used to improve our website and performance of our staff, and to provide you (hereafter referred to as the Customer) with the most relevant tailor-made offers and promotions. By using the website the Customer agrees to be bound by this Privacy Policy.

All the gathered personal information will be used only with the customer’s consent. We treat your information as if it was our own, and therefore we use top-notch technologies to keep it safe.

It’s the customer's responsibility to keep their account information (login and password) secret at all times and not to reveal them to anyone; including family members, friends, and colleagues. If you suspect that your account data might be compromised, we strongly advise changing your password and contacting the Customer Support team.

Personal Information

During the use of the Website, the user submits two main types of information to us. Automatic information, such as cookies, is collected automatically, as the website is being used; while personal information, including but not limited to Customer’s name, email address, and factual address, is collected when they register at the Website.

You are under no obligation to provide us with your personal information of any kind; however, your refusal to do so may prevent you from using certain features of the Website.

The Usage of Information Collected

Automatic Information (Cookies) are used to improve our website’s performance, keep up with our customers’ needs, and provide them with the most popular features. Personal Information is used to offer customized bonuses and promotions, send marketing emails, administer our promotions and surveys, and quickly process customer transactions.

Information Protection

Red Dog Casino is regularly scanned for software breaches and malware, to make sure that every customer is safe while they are using our website. All the collected data is kept on completely secure servers and can be accessed only by our specially trained, authorized, and confirmed staff members. Our Information Security team is constantly working on improvements of our security protocols and software, making Red Dog Casino one of the safest gaming venues in the world. All customers’ information that is stored on our servers is encrypted by the industry-standard 256-Bit SSL encryption.

Red Dog Casino uses top-notch security algorithms, similar to those which are used by major financial institutions, like banks, large corporations, and so on. The aforementioned algorithms guarantee the privacy and safety of every Red Dog Casino customer and their information, as soon as it’s submitted. The Customer should understand that no data transmission over the Internet can be considered 100% secure, and so they hereby agree they are sending their personal information to us at their own risk.

Cookies

Cookies are small files of letters and numbers that are automatically put on your hard drive if you permit this via your browser settings. Cookies are downloaded whenever you access the casino website and perform any actions. You can disallow the download of cookies any time you want, in the settings of your browser.

Red Dog Casino uses cookies to distinguish you from all other customers and determine your preferences, so that we can analyze your behavior on the site, and improve the site accordingly. We use cookies to make the website more relevant to the customer’s interests, as well as the advertisements displayed on it. Cookies are also used to count the number of visitors and see how they use the website, which pages they are interested in, and how they interact with our services.

Third-Party Involvement

Red Dog Casino does not sell, transfer, exchange, or otherwise pass your information to any third parties during the course of our regular operational practices. The abovementioned does not include cases where information disclosure is required by law, to enforce the casino’s terms and policies, or to protect the interests, rights, or property of other casino players.

The exceptions to this clause are the website hosting operators, or any other parties who are assisting us in conducting our services. All the parties included in this process are bound by legal liability to keep the information secret and protected.

Third-Party Websites

No third-party services or products are offered on Red Dog Casino website. The third-party websites which provide you with access to our website are not bound by this Privacy Policy; and the Casino is not to be held liable for their actions, or the ways they process customer information.

Marketing Communications

Red Dog Casino’s marketing communications policy is regulated under the CAN-SPAM act of 2003. The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We may send you emails regarding our bonuses, promotions, holiday offers, bonus chip giveaways, and letters about Red Dog Casino. To assess the effectiveness of these emails, we may attach a trackable URL (on an image within the email, or as a confirmation button) that provides confirmation when you open the message. Except for that, every message will have a truthful subject and Red Dog Casino’s official email address. All the letters contain the unsubscribe button; and all opt-out requests will be honored very quickly.

Retention

The customer’s personal information will be retained for no longer than the period necessary for accomplishing the goals described in this Privacy Policy. The retention period may be prolonged if it is required or allowed by law.

Contact Us

If you have any comments or questions regarding security or privacy relating to Red Dog casino please contact us at assistance@reddogcasino.com